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Updated on 8/2/2019
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Current Release - Release Notes Easy Auditor
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What’s New in Superna Eyeglass Easy Auditor Edition

Release 2.5.5

What’s New! In Superna Eyeglass Easy Auditor Edition Release 2.5.5 can be found here.




Supported OneFS releases

8.0.0.x

8.0.1.x

8.1.x.x

8.2.x.x


Supported Eyeglass releases

Superna Eyeglass Easy Auditor Version


Superna Eyeglass Version


2.5.5-191502.5.5-19150
2.5.4-19106
2.5.4-19106
2.5.4-18266

2.5.4-19106

2.5.4-18275

2.5.4-18266

2.5.3-18257

2.5.4-18275

2.5.4-18266

2.5.3-18251



Inter Release Functional Compatibility


OneFS 8.0 -

OneFS 8.0.1

OneFS 8.0.1 -

OneFS 8.1

OneFS 8.0 -

OneFS 8.1

OneFS 8.0.x , 8.1.x - OneFS 8.2.x

Reporting

Untested

Untested

Untested

Untested

Active Auditing

Untested

Untested

Untested

Untested




End of Life Notifications


Description

End of Life Date

End of Support for 2.5.0, 2.5.1, 2.5.2 Releases

All customers running the above releases should upgrade to the latest  release using upgrade guide located here.  Numerous functional and performance improvements exist in later releases so earlier releases are end of support with all new cases requiring an upgrade.


July 31, 2019


Issues Fixed in this Release

Reporting

T6277 Finished Report display issue for Date Time Range

Finished Report Date Time Range may not correctly reflect the query date time definition. The display may show an incorrect date range or may be empty for some reports.

Resolution: Finished Report Date Time Range now correctly reflects the query date time definition and results returned. As expected a report that returns 0 results will have not have a date time range.

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T8444 Issue viewing Employee Exit Report with large number of records

When viewing an Employee Exit report with a large number of records from the Eyeglass GUI, the browser may become unresponsive when expanding view to see all records for a day.

Resolution: For reports with large number of records, GUI will display 10,000 records and download csv will contain all records.

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T10895 Share/Stale Access Report in Error when AD contains distribution groups

The Share Access and Stale Acces built in reports will fail to complete when AD has distribution groups configured.

Resolution: Share Access and Stale Access reports complete successfully where AD contains distribution groups but as expected report does not contain member of distribution group.
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Active Auditing

T5955 Wiretap Watch window cannot scroll horizontal

In the Wiretap Watch window you are not able to scroll in the horizontal direction in either section of the window.

Resolution: Wiretap GUI has been re-designed in 2.5.5. The events display window has a horizontal scrollbar and as well mouse over any field shows entire contents of field.

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T6467 Wiretap Event type blank for Directory Create / Delete, File Create, File Set ACL, Directory Rename

The Wiretap Watch window Event type column is empty for following event types:

  • Directory Create

  • Directory Delete

  • File Create

  • File Set ACL

  • Directory Rename

Resolution: Event type is now populated for above events in Wiretap.

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T8241 Affected Files display limited to 100 files

Any messages displayed indicating that more than 100 files can be displayed are inaccurate.

Resolution: Expected for Affected Files to show a sample of files associated with the event. To review any additional files involved, download CSV will retrieve events from event time to current time up to a maximum of 50,000 records.

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T8437 Download csv for Active Auditor event may not show all Affected Files

The download csv created for Active Auditor event may not contain all Affected Files (up to 50,000 record limit).

Resolution: Affected Files csv now runs an auditor report to collect records from time of event to current time up to limit of 50,000 records. Report generation can be monitored in the Easy Auditor / Running Reports window and finished report can be viewed / downloaded from the Easy Auditor / Finished Reports window.

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General

T6451  Extra ECA Node listed in Manage Services with IP 0.0.0.0

The Manage Services window may show an additional ECA Node with IP address 0.0.0.0.  It is Inactive and therefore results in an ECA Node Inactive alarm. Otherwise has no negative impact on functionality.   

Resolution: ECA node with IP address of 0.0.0.0 is invalid and no longer displayed in Managed Services window

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Known Issues

Reporting


T5907 No record for failed user query in Finished Reports

If a user based query fails, there is no record of the failed report in the Finished Reports.  

Workaround: None Required - Email notification is provided for the failed query.

This does not affect path only queries.

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T6145 User with Eyeglass read-only position cannot run a custom query

In the Report Query Builder a user who only has read-only permissions can only Load a previously save query to review it’s setting. From this interface no load can be run.

Workaround: Administrator with full privileges must create and save a query after which a user with read-only permission can then run it from the list.

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T6149 Count Table and Access Report queries store unnecessary query parameters

If you save the Count Table or Access Report query, disabled report parameters may be saved with the report definition even though the do not apply.

Workaround: None required.  Extra parameters are ignored.

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T6293 Stale Access Report and Access Report display Cluster GUID instead of Cluster Name

In the Stale Access and Access Reports, the cluster is identified by its GUID instead of displaying the cluster name.  

Workaround: To verify which cluster the report is for, from the Eyeglass web open the Inventory View.  Right click on a cluster name and select “Show Properties” to view the cluster GUID.

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T6313 Report Query Builder allows filter on Unlicensed Cluster

The Report Query Builder does not block selection of an unlicensed cluster.  

Workaround: None required.  File activity / events are not stored for unlicensed clusters and as such any report would return with 0 records.

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T6338 File Ext Input only in first line

Report Query File Ext filter is only editable in first line.  Clicking anywhere else in the box will not let you enter any text

Workaround: None required.  Enter File Ext filter at the top of the box.

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T6339 Report Query Naming

Saved Report Query names can only contain 0 to 9, a to z (lowercase) and A to Z (uppercase) without any spaces, - or _ .

Workaround: None available.

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T6349 Running Report Job State does not immediately reflect a cancelled Job

When a Running Auditor Job is cancelled, the Running Jobs view continues to show the Running state until the cancel task has been completed in its entirety.

Workaround: None required.

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T6350 Easy Auditor Running Reports window inactive

The Easy Auditor Running Reports window may become inactive such that expired reports are not removed and you cannot click on a Report to see details of the execution.

Workaround: Refresh the browser session.

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T6404 Saved Custom User Queries show unrelated Built In Query

A saved Customer User Query details will incorrectly show

Report Picker: Data access report - users who are writing most/least amount of data

even though this custom report is not related to this built in query.

Workaround: None required - other query information is relevant and accurate.

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T7049 Finished Report display issue for Duration

Finished Report Duration column does not display the entire duration required to complete the query.

Workaround: None available.  The duration can be seen in the Running Jobs view while the query is still in running state.

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T7049 Finished Report display issue for Duration

Finished Report Duration column does not display the entire duration required to complete the query.

Workaround: None available.  The duration can be seen in the Running Jobs view while the query is still in running state.

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T7437 Employee Exit Report may not complete

In large environment with high event rate, the 30 day Employee Exit Report may not complete.

Workaround: Modify the query for less than 30 days to reduce number of records in report or build a custom report using the Report Query Builder.

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T7823 Email Report shows success when error with attachment

Emailing report shows as success even when there is an issue in attaching the report.

Workaround: Re-run the report or contact support at support.superna.net for assistance.

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T10911 Share/Stale Access Report issue when AD has nested groups

The built in Share Access and Stale Access Reports do not show user access to a share for those users that are members of a nested subgroup of the AD group configured in the share permissions.

Workaround: None available.

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T11752 Custom Real-time Audit policy User selection filtering

To select a name from the User drop-down list on a Custom Real-time Audit policy trigger you must first type the first letter of the user domain (name format is DOMAIN\name) after which you can type any other letter from user name for further filtering. Leave a space between first letter and next letter if letters are not adjacent in user name. Example below


Workaround: None required.

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T11890 Able to save query without a name

The GUI allows saving of query without name.  Query can be run but cannot be deleted.  Only one query without a name will be able to be saved.

Workaround: Enter name when saving a query.

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Active Auditing

T8878 Cannot save DLP trigger for a different NE but same path

With 2 licensed clusters a Data loss prevention policy cannnot use the exact same path on both clusters if entering 2 differnent policies one for each cluster.

Work around:  none only the first cluster and path can be added.

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T6074 Wiretap Open Files List not updated

File which is added to the Wiretap Open Files list may not be removed when the file is closed.

Workaround: None required. The real time event display will indicate which files are actively open.

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T6305 Invalid username causes Wiretap error

If you enter an invalid username that cannot be resolved when setting up a Wiretap active auditing job it causes the job creation to fail with the following error:

Failed to create new wiretap:

Server error when processing request: java.lang.NullPointerException

Workaround: Enter a username that can be resolved in the documented supported format.

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T6466 Deleted Wiretap not removed from filter processing

When you delete a Wiretap from the Eyeglass GUI, it is no longer displayed and cannot be selected but in the backend it continues to be active and filter is applied to incoming events.  If the deleted filter has a broad scope, it may result in dropped events for a smaller scope query as per Known Limitations T6061/T6465.

Workaround: Contact support for assistance in resolving this issue.

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T7547  Wiretap does not show user name for NFS events

For events generated over NFS protocol, Wiretap does not include user name in the event information. Only client IP address is displayed.

Resolution: A custom query can be built using the Report Query Builder based on path and timeframe in order to view user name.

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Robo Audit

T8694 Robo Audit may show Success when it did not run

Robo Audit may show as having successfully completed when in fact it did not run. For example:

  • Robo Audit configured but disabled

  • Robo Audit misconfigured and enabled

Workaround: Open the Robo Audit logs to see details of Job Execution.

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T11880 Robo Audit fails when configured to run on more than one cluster

When configured to run on more than one cluster, Robo Audit job will succeed for one cluster but fail for subsequent cluster.

Workaround: Configure Robo Audit to only run on one cluster.

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General

T5858  ecactl commands do not switch to ecaadmin user

If you are logged into an ECA node as root user and execute an ecactl command, you are prompted to login as the ecaadmin user to continue but even though the console indicates that the login as ecaadmin is underway the login never completes and the command cannot be executed.   

Workaround: Login to ECA as ecaadmin user when using ecactl commands.

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T5915  Event retrieval stopped by Disable/Enable of Protocol Monitoring on the Isilon

If you disable / enable Protocol Auditing on the Isilon cluster the ECA does not recover and does not begin reading events once Protocol Auditing enabled again.

Workaround: If you need to disable/enable Protocol auditing down the ECA cluster first

    Ecactl cluster down

Then disable Protocol Auditing on the Isilon cluster

After you have enabled Protocol Auditing on Isilon cluster, the bring the ECA back up:

      ecactl cluster up.

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T6004  Isilon Directory Selector Usage

In order to populate a cluster in the Directory Selector a directory must be selected in the file tree.   

Workaround: None required. Once cluster is populated a path can be selected from the tree or typed in but must begin with /ifs .

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T6097  UI Desktop Unexpected Behaviour

If you move a window to the edge of the Eyeglass desktop it may become stuck in that position.   

Workaround: Refresh browser.

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T6617  Isilon Directory Selector does not display hidden directories

Directories that start with a dot (.) are not displayed in the Isilon Directory Selector.   

Workaround: Use the Isilon Directory Selector to enter \ifs\ and then enter the remainder of the path manually.

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T8091  Login Monitor Report does not have Sorting

When viewing the Login Monitor Report Built-In query results from the GUI, sorting on columns Logons, Logoffs, and failed Logons is not available.  

Workaround: Download the report csv file and open in spreadsheet for sorting and filtering of data.

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T8105 Alarm EAU0002 has no detailed information for failed auditor report

The alarm Info for EAU0002 alarm "Auditor report failed" does not have any detailed information on cause of report failure.

Workaround: In Easy Auditor / Running Reports tab select the report that failed and in the Job Details expand the tree and select the Info link for the failed step.

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T8249 Canceling Easy Auditor Running Report results in Critical severity alarm

Cancelling a running auditor report results in a Critical Severity alarm.

Workaround: None required. This alarm is informational only and does not indicate any critical issue in Easy Auditor.

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Known Limitations

Reporting


Conditions under which audit events are not processed

In the following situations audit events will not be processed and any audit events which occur while processing is down are dropped - they are not recovered by post processing:

  • ECA NFS mount is down: Each ECA node is responsible for reading audit events for a specific set of Isilon nodes.  While the ECA NFS mount is down, audit events for these Isilon nodes are dropped.

  • ECA down: Each ECA node is responsible for reading audit events for a specific set of Isilon nodes.  While the ECA NFS mount is down, audit events for these Isilon nodes are dropped.

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T6260 Stale Access Report Known Limitations

1) The Stale Access Report Built-In query does not report on activity for shares under following conditions:

  • Share access by AD user with run as root permissions
  • Share access by AD group where AD group has nested group and access by user in sub-group
2) With nested share topology, share access will be reported for "parent" share and "child" share when access was done via "child" share. For example, if Isilon is configured with the default /ifs share, access by any other share will also be reported as access via the /ifs share.

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T6361 Reporting for shares with local user permissions unsupported

Reports generated against shares which have a local Isilon user permission configured may give unexpected results in the report and may cause email notification to fail.

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T6478 Stale Access and Share Access Report AD User Limitation

Reports have been successfully generated against AD environment with up to 4000 users.  Reports against larger AD environments may fail.

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T2842 Login Monitor Report Known Limitations

The Login Monitor Report Built-In query has following Known Limitations:

  • NFS login is not reported
  • Failed login due to invalid password, or invalid user are reported by user SID
  • A login where user does not appropriate share permission is reported as a Logon and Logoff together

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Active Auditing


T6061, T6465 Wiretap event rate display maximum of 25 events / s

Wiretap Watch window is limited to displaying events at a maximum of 25 events/s.  If there are more than 25 event/s which match the Wiretap filter this will result in events being dropped and not displayed.

Workaround: Define filter with smaller scope by adding a user and defining more precisely the path in the filter.  A report may also be run using same filter to retrieve all related results.

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T7500  DLP Known Limitations

DLP Active Auditing has following Known Limitations:

  • Small Files DLP threshold affected by Isilon Quota Usage Reporting

For small files, Isilon Quota Usage reports a larger usage than actual storage consumed.  When setting a DLP threshold you must consider the threshold% against the quota reported usage.  For example, if actual space consumed by 1 small files is 20b but quota usage is reported by Isilon as 8K then the threshold to detect copy of that file is not 100%, it is 20b/8K.

  • DLP generate 1 signal when threshold crossed for any size of copy

Any copy that crosses the configured threshold will generate only 1 signal - whether the copy is one time the threshold configured or many times the threshold configured.

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T7525 Active Auditor Affected Files also shows Ransomware Defender Affected Files

When viewing the Affected Files for an Active Auditor event, any files associated wtih a Ransomware Defender event that has occurred at the same time are also displayed.

Workaround: Download the csv file and use the path associated with the Active Auditor event from the GUI to filter the results.

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T8744 No event processing once Signal Strength passes 2 times Critical Threshold

Once a Security Event or Active Audit event has passed 2 times the Critical threshold configured in Ransomware Defender Settings, there is no further processing of Signals for the associated user. In all cases actions based on Critical threshold settings would have been already taken prior to reaching the 2x level.

For the case where both Ransomware Defender and Easy Auditor are licensed, reaching Signals processed count of 2 times Ransomware Critical threshold for a particular user limit is applied independently for Ransomware Defender and Easy Auditor.

Workaround: None available.

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T11540 Active Auditor may report on Audit Failure events

Active Auditor may report on failed audit events.

Workaround: Reporting of failed audit events can be disabled on the Isilon audit settings. Please contact support.superna.net for more information on disabling reporting on failed audit events.

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General

T8281 hbase major compaction affects queries

An hbase major compaction will prevent queries happening at the same time from completing.

Workaround: Re-run query once hbase major compaction has completed.

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